Privacy & Security

Privacy Policy — Your information is completely safe with us

Keeping your data safe is our top priority at 24 Hibajee. This Privacy Policy explains in detail what information we collect, how we use it, and how we keep it secure.

Last Updated: January 2026
Complete Data Protection
Your personal information is never sold or shared with third parties.
SSL
Encryption
256
Bit Security
24/7
Monitoring

Our Commitment: 24 Hibajee never sells your personal data to third parties. Protecting your privacy is a core responsibility we take seriously.

1 Introduction

Welcome to 24 Hibajee. This Privacy Policy ("Policy") explains how we collect, process, and protect the information of users on our website and mobile application.

24 Hibajee believes that every user's personal data belongs to them. We treat that information with respect and safeguard it with the utmost care. Our privacy policy is built to meet international data protection standards.

This policy is part of our Terms & Conditionsshould be read alongside. By using any 24 Hibajee service, you are agreeing to this privacy policy.

2 What Data We Collect

24 Hibajee collects only the minimum information necessary to provide its services. We never ask for data we don't need.

Information You Provide Directly

When you create an account or use our services on 24 Hibajee, we collect the following information:

Data Type Purpose Required?
Full Name Identity Verification & Account Registration Yes
Mobile Number OTP Verification & Communication Yes
Email Address Account Recovery & Notifications Yes
Date of Birth Age Verification (to confirm 18+) Yes
National ID Card KYC Verification When Required
Payment Information Deposit & Withdrawal Process Yes

Automatically Collected Information

When you use the 24 Hibajee website or app, the following information is collected automatically:

  • IP Address and Device Type
  • Browser & Operating System Information
  • Time Spent on Site & Pages Visited
  • Betting History & Transaction Records
  • Login time and location data (subject to your permission)

3 How We Use Your Information

24 Hibajee uses your data only for specific, legitimate purposes. No information is ever used unnecessarily.

  • Service Delivery: Managing your account, providing betting services, and processing payments.
  • Identity Verification: Preventing fraud and meeting legal obligations.
  • Contact: Account notifications and promotional offers (with your consent).
  • Service Improvement: Analyzing user experience to improve the platform.
  • Security: Detecting suspicious activity and preventing fraud.
  • Legal Compliance: Fulfilling lawful information requests from government authorities.

We never sell your information to third parties for marketing or advertising purposes.

4 Data Sharing & Disclosure

24 Hibajee strictly protects your privacy. We may share your information with third parties only in the following circumstances:

Service Provider Partners

Only the minimum necessary information is shared with trusted partners for payment processing (Mobile Pay, Nagad, Rocket), technology services, and security verification. These partners are contractually bound to comply with our Privacy Policy.

Legal Requirements

24 Hibajee may be required to disclose certain information in response to court orders, government investigations, or other legal obligations.

Business Transfer

In the event that 24 Hibajee undergoes an acquisition or merger, user data may be transferred to the new owner. Users will be notified in advance should this occur.

We will never: Selling your data to advertising companies, sharing it with unauthorized third parties, or using it for marketing without your consent.

5 Cookies Policy

24 Hibajee uses cookies and similar tracking technologies to enhance your browsing experience.

Types of Cookies We Use

  • Essential Cookies: Required for the site to function properly. Maintains login sessions.
  • Functionality Cookies: Remembers your preferences and settings (such as language selection).
  • Analytics Cookies: Used to understand how the site is used. These are completely anonymous.
  • Security Cookies: Helps detect fraudulent activity.

You can manage or disable cookies at any time through your browser settings. However, disabling certain essential cookies may affect how some features of the site function.

6 Data Retention Period

24 Hibajee never retains your data beyond what is necessary. All information is securely deleted after the required retention period.

Data Type Retention Period
Account Information Duration of active account + 5 years
Transaction Records 7 Years (as required by law)
Betting History 3 Years
Cookies Data Session end or maximum 1 year
Support Conversations 2 Years

7 Security Measures

24 Hibajee follows the highest industry security standards to protect your data.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Firewall Protection: Advanced firewall systems block unauthorized access.
  • Regular Security Audits: Regular security audits conducted by third-party experts.
  • Two-Factor Authentication: An extra layer of security for your account.
  • 24/7 Monitoring: Round-the-clock monitoring to detect suspicious activity.
  • Data Backup: Regular encrypted backups are stored on secure servers.

If you believe your account security has been compromised, please notify us immediately: support@24hibajee.bet

8 Your Rights

Under 24 Hibajee's privacy policy, you have the following rights over your personal data:

Right to Access
You may request to view any personal information we hold about you.
Right to Rectification
You can contact us to correct any information that is inaccurate or incomplete.
Right to Erasure
You may request the deletion of your data under certain circumstances.
Right to Object to Processing
You may object to the processing of your data for specific purposes.
Right to Data Portability
You can receive a copy of your data in a specified format.
Opt Out of Marketing
You can opt out of promotional emails and SMS at any time.

To exercise these rights, support@24hibajee.betto reach us by email. We typically respond within 30 days.

9 Children's Privacy

24 Hibajee is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

If we become aware that a minor is using our platform, their account will be immediately suspended and any collected data will be deleted. Parents and guardians are encouraged to monitor their children's online activity.

10 Third-Party Services & Links

The 24 Hibajee platform may integrate certain third-party services, such as payment gateways. These services have their own privacy policies, and 24 Hibajee is not responsible for how they handle your information.

  • Payment services (Mobile Pay, Nagad, Rocket) operate under their own security standards.
  • We contractually require these partners to comply with our privacy standards.
  • We recommend reading the privacy policy of any third-party service before using it.

11 Privacy Policy Changes

24 Hibajee may update this Privacy Policy at any time. For significant changes, we will:

  • We will display the updated date at the top of the page
  • Users will be notified via email or platform notifications
  • Adequate notice will be given before any significant changes take effect

Continued use of 24 Hibajee after any updates constitutes your acceptance of the revised policy. We recommend visiting this page regularly.

12 Contact Us

For any questions or complaints about our Privacy Policy, or to exercise your rights, please reach out to us through the following:

Contact Methods Description
Email Support@24hibajee.bet
Live Chat Via 24/7 support chat
Help Center Visit Help Center
Response Time Usually within 24–48 hours

Current Version Effective Date: January 1, 2026. For more information, please visit our FAQ Page View.

What Sets 24 Hibajee's Privacy Policy Apart

We protect your privacy not just in words, but in action — at every level.

End-to-End Encryption
All your data is secured with 256-bit SSL encryption — keeping your information completely safe with banking-grade security.
No Sale of Data
24 Hibajee never sells your personal information to advertisers or third parties. Your data is used solely to provide our services.
Your Control
You can view, edit, or delete your data at any time. Your privacy is entirely in your hands.
In Plain Terms
Our Privacy Policy is written in plain, easy-to-understand language — free of complex legal jargon — so every user can read and follow it with ease.
Regular Security Audits
Regular security audits are carried out by third-party experts. Any vulnerabilities are identified and resolved promptly.
Dedicated Privacy Support
For any privacy-related queries, our support team responds within 24 hours. Assistance is available in Bengali.

Start Betting Safely Today

Your data is completely secure at 24 Hibajee. Join now and enjoy betting on a platform you can trust.

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