24 Hibajee FAQ — all your questions answered, right here

our Registration page and fill in the form with your name, mobile number, username, and password. Verify with the OTP sent to your mobile and your account will be activated instantly. The whole process takes just 2 minutes.

Yes. You must be at least 18 years old to register at 24 Hibajee. Age is verified during registration, and you may be asked to provide a valid ID as proof of age during the verification process.

No. Each mobile number and email address can only be used to create one account. If multiple accounts are detected, all of them may be suspended and balances may be forfeited.

Log in to your account and go to Settings → "KYC Verification". Upload photos of the front and back of your National ID or passport. Verification is typically completed within 24 hours.

Log in → Account Settings → Security → Change Password. Enter your old and new password to update it. If you've forgotten your password, Login Page reset via OTP.

To close or delete your account, contact our Help Center contact us. Be sure to withdraw your balance before closing your account. You can also take a temporary break as part of responsible gaming.

Once KYC verification is complete, your name and date of birth cannot be changed. To update your email or contact number, please reach out to support — a verification process will be required for security.

After 5 consecutive incorrect password attempts, your account will be temporarily locked for 30 minutes. If you're still having trouble after that, Help Center contact us. Once your identity is verified, your account will be unlocked.

Log in to your account → Deposit → Select bikkash → Enter amount → Scan the QR code or pay via the Mobile Pay app. Your balance will be updated instantly.

Yes. At 24 Hibajee, you can deposit and withdraw via all three mobile banking methods — Mobile Pay, Nagad, and Rocket. All transactions are processed instantly.

The minimum deposit at 24 Hibajee is just ৳200. Start with any amount and top up whenever it suits you. There are no deposit fees.

Withdrawal requests are typically processed within 15 minutes to 2 hours. During peak times, it may take up to 24 hours. If your KYC verification is not complete, your first withdrawal may take a little longer.

Take a screenshot of the payment and Help Center send us a message on live chat with your transaction ID and the time of the transaction, and we'll resolve it quickly. Most issues are sorted within 30 minutes.

The minimum withdrawal amount is ৳500. KYC verification must be completed before withdrawing. The daily maximum withdrawal limit is determined by your account level.

No, 24 Hibajee does not charge any additional fees on deposits. However, your mobile banking provider (Mobile Pay/Nagad/Rocket) may deduct a small fee — that is their own policy.

Withdrawals will be sent to the mobile number registered to your account. For security, withdrawals can only be made to a number registered in your own name. To send funds to a different number, please contact support.

Live Betting lets you place bets in real time on a match that is already in progress. Once the match kicks off, betting page and go to the Live section. Odds change with every ball or over, so you'll need to make quick decisions.

At 24 Hibajee, you can bet on cricket, football, kabaddi, badminton, tennis, basketball, and more than 30 other sports. For more details, visit our Sports Page here.

Odds are a multiplier for your potential winnings. If the odds are 2.5 and you bet ৳100, you'll receive ৳250 if you win (including your original ৳100). Higher odds mean lower probability of winning but a bigger payout. For more details, Betting Tips.

Bet cancellation before a match starts is available on select markets. Once the match is underway, cancellations are generally not allowed. You can use the "Cash Out" feature to secure a partial win.

Yes. If a match is cancelled or abandoned, your full stake will be refunded. The amount is typically returned to your account within 24 hours. If there's an issue, Help Center let us know.

Yes. 24 Hibajee supports accumulator and parlay betting. Select outcomes from multiple matches — if all your picks are correct, the odds multiply for a massive payout. Just keep in mind the risk is higher too.

The minimum bet at 24 Hibajee is just ৳10, so you can enjoy betting even on a small budget. The maximum limit depends on the market and your account level.

Log in to your account and go to the "My Bets" or "Bet History" section. There you'll find full details of all past and ongoing bets, along with your win/loss statistics.

Make your first deposit on a new account and you'll receive a 100% welcome bonus — a bonus equal to your deposit amount. To claim it, Promotions page Read the terms and conditions.

Wagering requirement refers to how many times you need to place bets before withdrawing bonus funds. For example, a 5x wager means you must bet ৳5,000 on a ৳1,000 bonus. Terms vary for each offer.

Regular active players receive a reload bonus every week. Bonus offers are based on your account activity and deposit amount.

If you end up with a net loss over a given period, you'll get a portion of that loss back as cashback. Cashback is usually credited to your account at the end of the week. For details, promotions page here.

Bonus validity typically ranges from 7 to 30 days. Any unused bonus will be automatically cancelled once it expires, so use your bonus promptly and read the terms carefully.

Share your referral link. When someone registers through your link and makes their first deposit, you'll receive a referral bonus. Find your referral link in the "Refer a Friend" section of your account.

Yes. 24 Hibajee uses SSL encryption and two-factor authentication (2FA). Your password is stored in encrypted form and is never visible to anyone. That said, always use a strong password.

If you suspect unauthorized access, change your password immediately and support let us know. We'll lock your account and investigate. You can also end all active login sessions from your settings.

Go to Account Settings → Security → Two-Step Verification → Enable. An OTP will be sent to your mobile to confirm. From that point, you'll need an OTP every time you log in — this significantly improves your account security.

No. 24 Hibajee will never ask for your password by phone, SMS, or any message. If anyone requests your password, it is fraudulent. If you receive such a message, immediately support let us know.

No. Your personal information is completely confidential and will not be shared with any third party except where required by law. For more details, please visit our Privacy Policy for more details.

our Download Page to download the app for free on both Android and iOS. Installation is straightforward and completely secure.

On Android, go to Settings → Security → enable Unknown Sources. On iOS, after downloading, go to Settings → General → VPN & Device Management and trust the app. If you're still having trouble, support let us know.

Yes, absolutely. You can log in to both the website and the app using the same username and password. Your balance and betting history stay fully synced across both.

When a new update is available, you'll get a notification within the app. Alternatively, Download Page to download and install the latest version. Your existing data and account will remain intact.

Disable fingerprint login from the app settings, then re-enable it. Also check your phone's fingerprint settings. If the issue persists, log in with your password and support let us know.